Terms of Service

Last updated: May 6, 2026 · Version 2026-05-06

These Terms of Service (the "Terms") form a binding agreement between you ("you" or "Customer") and Craft and Press LLC, a Texas limited liability company ("Craft and Press," "we," "us," or "our"), governing your use of craft-and-press.com (the "Site") and any products or services we provide (the "Services"). Please read them carefully. By using the Site or purchasing any Service, you agree to these Terms. If you do not agree, do not use the Site or Services.

These Terms incorporate by reference our Privacy Policy, Refund & Cancellation Policy, and Cookies Notice.

1. Eligibility

You must be at least 13 years old to use the Site or Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Services you represent that you meet these requirements and that you have the legal authority to enter into this agreement.

2. The Services

Craft and Press provides custom merchandise production and related brand-management services, which may include design, screen printing, direct-to-film (DTF) printing, embroidery, patches, NFC-enabled products, and e-commerce store setup and management ("Services"). Specific deliverables, pricing, timelines, and terms for your project will be agreed in your order, package selection, design call, written proposal, or similar communication ("Order").

2.1 Scope and changes

We will perform the Services described in your Order with reasonable skill and care. Changes to the scope, design, quantities, or specifications after work has begun may require an updated quote and timeline. We may decline or discontinue a project at our reasonable discretion, including where a project would violate these Terms or applicable law.

2.2 Production timelines

Any production timelines we provide are good-faith estimates, not guarantees. Actual times depend on design approvals, materials availability, third-party fulfillment, and shipping carriers. We will keep you informed of material changes.

3. Pricing, Payment, and Invoicing

3.1 Setup fees and production charges

Our packages include a one-time setup fee charged at checkout (for example, $299 Starter, $599 Growth, $799 E-Commerce Setup). The setup fee covers discovery, design direction, and project kickoff. Production is invoiced separately after we agree on the specific items, quantities, and specifications during your design call. Production invoices must be paid in full before production begins, unless otherwise agreed in writing.

3.2 Subscription billing — E-Commerce Store Management ($299/month)

If you select our optional E-Commerce Store Management subscription ($299/month), the following terms apply in addition to the rest of these Terms:

• Free 30-day trial. No charge during the trial period.
• First charge. The first $299 monthly charge occurs the day after the 30-day trial ends.
• Recurring billing. The $299 monthly fee will be automatically charged to your payment method on the same day each month, until you cancel.
• Cancel anytime. You may cancel at any time by emailing contact@craft-and-press.com with the subject line "Cancel subscription." Cancellation takes effect immediately upon our receipt of your request. We will confirm cancellation in writing within one business day.
• No partial-month refunds. No refunds or proration are issued for unused days in the month in which you cancel; you retain access to managed-store services through the end of the period you have already paid for.
• Price changes. We will give you at least 30 days' advance notice by email of any price increase. If you do not agree, you may cancel before the new price takes effect.

3.3 E-Commerce Revenue Share (Partner Model)

If you select the E-Commerce Setup (Revenue Split) package, the terms disclosed at purchase apply, including the 12-month minimum partnership term, 30%/70% revenue split, $250/month floor, and buy-out option. Those terms are incorporated into your Order.

3.4 Payments and authorization

All payments are processed by our payment processor, Stripe. By providing payment information, you represent that you are authorized to use that payment method, and you authorize us (through Stripe) to charge the amounts owed. You are responsible for all charges incurred under your account, including any taxes that may apply.

3.5 Taxes

Prices are exclusive of applicable taxes unless stated otherwise. You are responsible for any sales, use, or similar taxes on your purchase, which we may collect and remit where required.

4. Refunds and Cancellation

Refunds, cancellations, and the special rules for custom-produced items and the monthly subscription are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.

5. Intellectual Property

5.1 Our content

The Site, our trademarks, logos, written content, photographs, design templates, and all other materials we create or provide are owned by Craft and Press or our licensors and are protected by intellectual-property laws. Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, or create derivative works from our materials without our prior written consent.

5.2 Designs we create for you

For designs we create specifically for you as part of an Order, upon full payment of all amounts owed for that Order, we grant you a perpetual, worldwide, non-exclusive license to use those final designs in connection with your brand and the merchandise we produce for you. We retain the right to use design previews, photographs, and case-study references in our portfolio and marketing unless you ask us in writing not to.

5.3 Materials you provide

If you provide us any logos, names, artwork, photographs, written content, or other materials ("Customer Materials") for use in producing your merchandise, you represent and warrant that:

• You own the Customer Materials or have all necessary rights, licenses, consents, and permissions to use them and to authorize us to reproduce them on merchandise; and
• The Customer Materials do not infringe, misappropriate, or violate any third party's intellectual-property rights, rights of publicity, privacy rights, or any applicable law.

You grant us a non-exclusive, royalty-free license to use the Customer Materials solely as needed to produce, fulfill, and support your Order. You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising out of any Customer Material or your breach of the warranties in this Section 5.3, as further described in Section 9.

5.4 Right to refuse

We reserve the right to refuse to produce, or to discontinue production of, any item that we reasonably determine: (a) infringes a third party's rights; (b) depicts hate symbols, harassment, sexual content involving minors, or content promoting violence; (c) violates applicable law; or (d) we find objectionable in our reasonable judgment. If we refuse for these reasons after payment, we will refund the affected portion of your fees.

6. Acceptable Use

You agree not to use the Site or Services to: (a) violate any law or third-party right; (b) attempt to gain unauthorized access to our systems or those of any other user; (c) interfere with or disrupt the Site or Services; (d) submit malicious code; (e) harvest information about other users; or (f) use the Services to produce, store, or transmit content prohibited by Section 5.4.

7. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, CRAFT AND PRESS DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. COLOR VARIATION WITHIN COMMERCIAL TOLERANCE, MINOR PLACEMENT VARIATION, AND DIFFERENCES ATTRIBUTABLE TO YOUR DEVICE OR MONITOR ARE NOT DEFECTS.

WE MAKE NO REPRESENTATIONS OR GUARANTEES REGARDING ANY FINANCIAL, BUSINESS, OR REVENUE OUTCOMES YOU MAY OR MAY NOT EXPERIENCE FROM USE OF THE SERVICES.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CRAFT AND PRESS, ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO CRAFT AND PRESS IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. To the extent any such limitation is unenforceable, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Craft and Press and its officers, members, employees, contractors, and agents from and against any and all third-party claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) any Customer Material you provide to us; (b) your breach of these Terms or any representation or warranty you make in them; (c) your violation of any law or third-party right; or (d) your use of the Services in a manner not authorized by these Terms.

10. Third-Party Services

The Services rely on third-party providers (such as Stripe for payments and Printful for fulfillment) that have their own terms and privacy practices. We are not responsible for the acts or omissions of third-party providers, and your use of their services is at your own risk and subject to their own terms.

11. Communications

By using the Services, you consent to receive transactional communications from us (such as order confirmations, invoices, and policy notices) by email. Marketing communications are sent only to subscribers who have affirmatively opted in, and you can unsubscribe at any time using the link in any marketing email.

12. Termination

You may stop using the Site at any time. We may suspend or terminate your access to the Site or Services at any time, with or without notice, if you violate these Terms or if we discontinue the Services. Sections that by their nature should survive termination — including Sections 4 (Refunds), 5 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 13 (Governing Law and Venue), and 14 (Miscellaneous) — will survive.

13. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Harris County, Texas, and you and Craft and Press each consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.

14. Miscellaneous

14.1 Entire agreement

These Terms, together with the policies they incorporate by reference and any written Order, constitute the entire agreement between you and Craft and Press regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings on the subject.

14.2 Changes to these Terms

We may update these Terms from time to time. When we make material changes we will revise the "Last updated" date and provide additional notice as appropriate (such as a notice on the Site or by email for active customers). Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

14.3 Severability and waiver

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any successor in connection with a merger, acquisition, financing, reorganization, or sale of assets.

14.5 Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, civil disturbance, labor disputes, supply-chain disruption, internet or utility outages, governmental actions, fire, flood, or pandemic.

14.6 Notices

Notices to us must be sent to the address below. Notices to you may be sent by email to the address you provide or by posting to the Site.

15. Contact Us